FAQ

What is your shipping policy?

We currently only ship within the United States. All orders shipped are sent via USPS Priority Shipping. and come with their very own tracking number. Shipping prices are calculated during the check-out process and are based on weight and dimensions.

Orders are shipped within five business days from when you placed your order and usually take up to one week to reach their destination.

Returns/Exchanges?

Should you have any issues with your order, please email us at info@queenofcupspdx.com within 5 days of receiving your order. We do not accept requests for refunds, but can accommodate most exchanges if contacted within the 5 day window. If an item is out of stock and can not be exchanged a return would be accepted and refund given. We do not cover return shipping costs. 

All sale items are final sale. 

How can I place an order for wholesale?

If you'd like to carry our goods in your store, please contact us at info@queenofcupspdx.com

Want to collaborate?

We’re always open to collaborations with like-minded companies and organizations. Please contact us at info@queenofcupspdx.com. Lets chat!

Press inquiries?

Want to feature QUEEN OF CUPS? Please contact us at info@queenofcupspdx.com for any press questions or inquiries.